Reception and call-center manager

Compania HR-Consulting (www.search4staff.com) la solicitarea clientului sau, este in cautarea
candidatilor pentru postul vacant:

Reception and call-center manager

Main responsibilities:
• Organizing, leading, guiding and following up the customer care activities both at reception and call-center
• Helping to develop and implement a customer service policy for an entire organization
• Organizing, leading, guiding and following up call-center activities
• Providing trainings for staff.

Requirements:
• Experience in similar position (reception or call-center)
• Experience in international companies is considered to be an advantage
• Certified trainings in customer-care
• Self-motivated and result oriented person
• Excellent communication and interpersonal skills
• Good knowledge of English language both oral and writing
• Good knowledge of MS Office applications.


Interested candidates may send CV to HR-Consulting (www.search4staff.com) email address: rr40@search4staff.com
Please, indicate the relevant vacancy code RCCMR in the subject line or resume.
For more information, please call: +373 22 20 29 86; +373 68 50 35 60

All resumes will be analyzed. Only short-listed candidates will be contacted and invited for interview.