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• Chisinau, Republic of Moldova

Summary

Experienced and energetic Marketing Manager with over 2 years of experience effectively managing marketing projects from conception to completion. Expert in using digital marketing platforms to increase sales and overall company productivity. Adept in monitoring and reporting marketing objectives, to maintain necessary internal communications within the company. Looking to improve my skills in the Logistic Market.

Experience

• Overseeing all restaurant operations to ensure that the restaurant runs smoothly. Train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints.
• Answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics, and maintaining expert knowledge about company products or services to best help customers. Directing customers to the right department or supervisor. Resolving product/service issues, troubleshooting problems, and providing ongoing technical assistance to customers.
• Tracking and analyzing the performance of advertising campaigns, managing the marketing budget, and ensuring that all marketing material is in line with our brand identity. Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door. Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay-per-click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis.

Positions Held

• Restaurant Supervisor (2018-2021) at Belleville Hotel Duni Royal Resort (Bulgaria)
• Customer Service Representative (2021-2022) at Euroasia Auto Parts (Chisinau)
• Marketing Manager (2022-2024) at Happy Kids - Online Shop (Chisinau)

Education

• Liceul Teoretic BP Hasdeu
• Marketing Courses
• Bachelor Degree

Training

• Truck Dispatcher Training at Alba-Trans (2024)
  • Coordinated daily schedules for 2-3 trucks, ensuring on-time deliveries.
  • Communicated with drivers, provided real-time support, and resolved on-road issues.
  • Monitored shipment progress and updated customers with delivery statuses.
  • Negotiated rates with freight brokers and maintained strong relationships with clients.

Skills

• Multitasking Skills
• Competitive and energetic
• Time Management Skills
• Creative Problem Solving
• Analytical Thinking Skills
• Problem Solving Skills

Languages

• English
• Russian
• Romanian